Reviews & Testimonials

Rated 5.0 out of 5.0 ... based on 6 reviews
  • 5★★★★★ - "My husband surprised me with a walk in hydrotherapy tub. Our last house had a backyard hot tub and we loved the hot soaking time and the massaging jets. Now I can have that pleasure whenever I want in the privacy of my bath. I love it and it feels great."

    in Stoneham, MA

  • 5★★★★★ - "As an educated consumer I have been accused of being obsessive about "doing my research". The fact that this purchase of a walk-in tub was for my mom made me be even more diligent. That's when I came across Independent Home online. From my initial call with Ari I felt at ease with his concern and desire to accommodate us with whatever we would need. He visited her home and I must say that this is where he belongs... In your home. As a nurse I am sensitive to the fact that those in the "home care" world must have empathy... He listened intently to the details of mom's latest fall. He picked up right away on my anxiety given the fact that I live out of town and am trying to do whatever I can to make her home as safe as possible. His calm, caring demeanor allowed me to be able to hear all the information he was sharing with me. After a few minutes with his tape measure he laid out a plan for us. I never felt pressured or uncomfortable with the decisions I needed to make regarding the tub model that we chose. On installation day my "crew", Riaz, Roberto and Brian, showed up at the door ready and prepared for the day. I was taken back by their care and respect for my mother's home... not the usual with my experience with contractors/installers. They listened to me, listened to Ari who had spoken with them before they came and did not stop working for the entire time they were here!! The ancillary concerns I had when I initially met with Ari were carried out by the crew to a T. Roberto went over everything with me during the demonstration of the tub operation and I was thrilled with the entire experience. If you don't choose Independent Home for your tub purchase and installation I wish you luck. 5 stars does not say enough. Thank you so much IH... Please consider this review a verbal hug!!!" Ann Marie in Randolph, MA"

    , Walk In Bathtub Installation in Randolph, MA

  • 5★★★★★ - "The team at Independent Home went above and beyond with my walk in tub installation. We had to reverse plumb because of the toilet location. They did some nice tile work and a wall surround as well. It's wonderful."

    in Boston, MA

  • 5★★★★★ - "My son surprised me with a walk in tub from Independent Home when I returned from the hospital after surgery. It makes bathing so easy!"

    in Woburn MA

  • 5★★★★★ - "Thousands less than the other national brands and more features as well. I'm very pleased with my walk in tub purchase."

    in Boston MA

  • 5★★★★★ - "I was happy that this company understood that I needed my walk in tub immediately. It was ordered, built, shipped and installed within 10 days. The other companies I meet with said it was 4-6 weeks. I couldn't wait that long having just returned from the hospital."

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